Elements and Performance Criteria
- Elements define the essential outcomes
- Provide services to intoxicated clients
- Assess level of intoxication and nature and extent of alcohol and/or drug use
- Report behaviour or physical status inconsistent with alcohol and/or drug use to the appropriate person and/or seek assistance
- Identify the need for first aid and seek assistance from a health professional as required
- Provide client with a safe and secure environment in which to sober up/come down
- Monitor client’s physical state regularly to ensure health and safety
- Accurately document services provided to client
- Reduce harm or injury to self, client and others
- Maintain calm and confident manner in contact with client
- Conduct interactions with clients in a fair, just, humane and positive manner
- Use strategies identified in organisation response plan
- Maintain safety of client, self and others using established procedures
- Provide services to client in a manner consistent with organisation infection control guidelines
- Follow established procedures to seek emergency assistance
- Assist client with longer term needs
- Assist client with activities of daily living
- Provide information on AOD issues and availability of support services
- Contact families and/or support networks at client request and in accordance with organisation policies
- Assess client in accordance with organisation policy and procedure to determine if they represent a risk to themselves or others by leaving the facility